Commitment
Accessibility Statement
Last Updated: December 12, 2025
Our Commitment
MY Tiles Flooring Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to achieve these goals.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our accessibility efforts include:
- Providing alternative text for images and visual elements
- Ensuring sufficient color contrast for text readability
- Implementing keyboard navigation support
- Using semantic HTML for better screen reader compatibility
- Maintaining consistent navigation and structure
- Designing forms with clear labels and error messages
Ongoing Efforts
We regularly review our website to identify and address accessibility barriers. Our development process includes accessibility considerations from the design phase through implementation and testing.
Known Limitations
Despite our efforts to ensure accessibility of this website, there may be some limitations. Please contact us if you observe an issue not listed on this page or if you have suggestions for improvement. We welcome your feedback on the accessibility of our website.
Alternative Access Methods
If you encounter accessibility barriers on our website or need assistance accessing our services, we offer alternative methods:
- Phone consultations at (613) 879-9883
- Email communications at mytilesflooringinc@gmail.com
- In-person consultations at your location
- Assistance filling out forms over the phone
Third-Party Content
Some content on our website may link to or include content from third-party providers. We cannot guarantee the accessibility of third-party content, but we work to ensure our own content meets accessibility standards.
Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing our services, please contact us:
We aim to respond to accessibility feedback within 2 business days.
Updates to This Statement
We will review and update this accessibility statement regularly to reflect our ongoing commitment and any improvements made. We encourage you to check back periodically for updates.